Duration of the Warranty:

This warranty is valid for twelve months from the date of purchase.

Warranty Coverage:

The warranty covers manufacturing defects and materials in all rooftop tents sold by our company.

What the warranty covers:

Structural defects of the rooftop tent.
Issues with seams and zippers.
Damage to the outer shell (for models with a hard shell).
Failures in the opening and closing mechanisms.

What the warranty does not cover:

1. Damage caused by improper or abusive use.
2. Normal wear and tear.
3. Unauthorized modifications or repairs.

Claim Procedure:

1. Contact our customer service at [email/phone/address].
2. Provide proof of purchase and a detailed description of the problem.
3. Send photos or videos of the defect if necessary.
4. If the claim is valid, we will provide instructions for the repair or replacement of the product.
5. The customer will be responsible for the shipping costs of the tent to our warehouse if necessary.

Geographical Coverage:

This warranty is valid throughout New Zealand, including both the North Island and the South Island.

Limitations of Liability:

This warranty is exclusive and replaces any other express or implied warranty. Our liability is limited to the repair or replacement of the defective product. We are not responsible for any indirect or consequential damages.