Shipping Policy

Rooftop Tent Installation

- Location: Our warehouse in Unit 6 / 340 Flaxton Road, Southbrook, Rangiora 7400
- Installation and Sale Hours: Monday to Friday (9am - 5pm)
- Duration: Installation takes between 10 and 20 minutes.

-Installation cost varies based on difficulty. Please check with us at the warehouse

- Notice: For better service, please contact us via email noktualimited@gmail.com or phone before coming to our warehouse to ensure we are available.

Shipping Options and Delivery Times

We collaborate with Mainfreight 2Home and Move Freight to ship our rooftop tents efficiently.

Depot Pickup:

You have the option to pick up your order from major depots. After you provide your address during checkout, you can select a depot location from the available options in your area.

Estimated Delivery Times:
- Christchurch: 1 to 3 business days (from $49).
- South Island: 2 to 4 business days (from $55).
- North Island: 3 to 7 business days (from $99).

For more details on delivery times, feel free to reach out to us.

Please Note: This is a substantial package, so a trailer or roof rack is necessary for transportation.

Home Delivery:

If you prefer your order to be delivered directly to your doorstep, please contact us via email with your address for a precise quote and estimated delivery time.

Please Note: The default option in the shopping cart is shipping to the Mainfreight or Move Freight depot closest to your address.

Delivery Advice:

For urgent needs, the quickest way to get your rooftop tent is by collecting it from our warehouse or a nearby depot. Direct home delivery takes longer and is the slower option.

Allow us 24 hours to process your order.

Return Instructions

For detailed information on how to return a product, please visit our Returns page.